Privacy Policy

We value your privacy and ensure your data is handled with the highest security standards. This policy explains how we collect, use, and protect your personal information.

Information We Collect

• Account details (name, email, phone number)
• Payment information (credit/debit card, PayPal, Stripe, USD orders)
• Device and location data for GPS products
• Browsing behavior for marketing purposes (with opt-out option)

How We Use Your Data

• Process orders and payments securely
• Provide product support and updates
• Send promotional communications (optional)
• Improve website and app experience

Third-Party Sharing

We never share personal information with third-party partners for marketing without your explicit consent. Only trusted partners are used for shipping and payment processing.

Return Policy

We offer a 30-day hassle-free return policy for all products purchased from our official store.

Eligibility for Returns

• Return requests must be made within 30 days of delivery
• Items should be unused, in original packaging with manuals/accessories
• Proof of purchase (invoice) is required

Non-Returnable Items

• Customized/personalized products
• Gift cards or digital downloads
• Products damaged due to misuse

Return Process

1. Contact support via Contact Us to request a return
2. Pack the item securely and include invoice
3. Ship using the provided return label
4. Track the return using tracking number

Refunds

• Refunds processed within 5 business days after receiving item
• Refunds issued in the original payment method (USD supported)
• Shipping costs are non-refundable unless item is defective

Terms & Conditions

By using NEXUS GPS products and services, you agree to the following terms:

General Use

• Products must be used lawfully
• Warranty claims require proof of purchase
• Reselling unauthorized items voids warranty
• All purchases are subject to applicable taxes (USD supported)

Liability

NEXUS GPS is not liable for damages arising from misuse or improper installation of GPS devices.

Intellectual Property

All product designs, software, and content are owned by NEXUS GPS. Unauthorized copying or distribution is prohibited.

Shipping Policy

We ship worldwide with secure packaging, tracking, and insurance for high-value items.

Shipping Rates

International Orders

• USD currency supported via Stripe, PayPal, and credit cards
• Customs duties and import taxes are the buyer’s responsibility
• Tracking numbers provided for all international shipments